Cannot open your default e-mail folders.

I'm having this problem for two days. One of the users in the remote site cannot use her Outlook 2007 and she's getting this error message in the PC that she's using. She's connected to the MS Exchange 2007 located in the main site through VPN. By the way, VPN connection is connected perfectly. I connected to her system by means of a remote software. Her Outlook is completely appearing disconnected. It seems that the Exchange Server cannot resolve the username of that use.So I decided to go to the remote office and setup 

her email on my laptop but is running smoothly. I configured it easily without experiencing any problem.

So I created a new profile for the Outlook and I get this error:

"Cannot open your default e-mail folders. The file C:\Documents and Settings\USERNAME.DOMAIN\

Local Settings\Application Data\Microsoft\Outlook\outlook.ost cannot be accessed. You must connect to your Microsoft Exchange Server computer at least once before you can use your offline folder file."

To fix this problem, here are the steps that I took:

1. Open Control Panel - Mail

2. Create a new profile

3. Specify the Microsoft Exchange server or the FQDN

4. Put the username or the name of the user 

5. Dont click on the check name tab, instead go to More Settings >Security  and put the tick mark on encryption and click Apply.

6. Now you can click on the "Check Name" and now it will resolve the name.

Hope this helps!

Good luck!

How to Manage Quota Messages

Check this link from Microsoft:

http://technet.microsoft.com/en-us/library/bb232089.aspx

Number of numbers in MIME From exceeds maximum threshold

I got this message when one of the users is trying to send an email to himself and the message bounced back. He cannot also send receive emails from the other users.

Resolution:

In the Exchange Management Console, you have to put the email address with your domain name and set this email as the default "Set As Reply". You have to put here also your Active Directory user account.

In the GFI MailEssentials Configuration, configure correctly POP3 Mailbox details like POP3 server(mail.emirates.net.ae); Login: xxxxx@xxxx.xx Password: xxxxxx.
In the Mail Delivery option: you have to put your Active Directory user account in the "Alternate Address for this mailbox" and select "Send mail to the alternate address".

Task "Microsoft Exchange Server" reported error 0x80040600

Cause: Corrupted .ost file

Resolution:

1. Close Outlook
2. Click Start
3. Click Control Panel
4. Double-click the Mail icon
5. Click the Data Files button
6. Double-click on the OST file which is currently being used
7. Copy the text in the filename field.
8. Click Start
9. Click Search
10. Click All Files and Folders
11. Type scanost.exe and click the Search button
12. Double-click the scanost.exe icon (icon appears as a ripped envelope) or you can go directly to c:\Program Files\Common Files\System\MSMAPI\1033 (for Windows XP)
13. Paste the .ost filename into the text field
14. Click Start
15. Click the repair button to repair any damaged files
16. Open Outlook and verify it is working correctly

Exchange 2007 cannot create a new mailbox

I encountered this problem when I'm trying to add a new mailbox in Exchange Management Console.

Summary: 1 item(s). 0 succeeded, 1 failed. 
Elapsed time: 00:00:00

Elisa
Failed

Error:
An Exchange 2007 server on which an address list service is active cannot be found.

Exchange Management Shell command attempted:
Enable-Mailbox -Identity 'aswaq/Elisa' -Alias 'Elisa' -Database 'CN=Mailbox Database,CN=First Storage Group,CN=InformationStore,CN=tch15,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Aswaq,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=aswaq,DC=aswaq'

Elapsed Time: 00:00:00

I looked for some solutions in one of the forums and this one resolved the issue.

Steps:

1. Start- Run- type services.msc

2.Start the Microsoft Exchange System Attendant service.

It works fine for me.

A problem occurred while trying to use your mailbox. Please contact technical support for your organization.

I encountered this problem when trying to access Outlook via OWA.

The following steps resolved the problem:
1) Open Active Directory Users and Computers
2) Enable Advance features from the View Menu
3) Find the user and click Properties, go to the Security Tab
4) Click the Advanced button
5) Check the box next to "Allow inheritable permissions from the parent. . . "
6) Click Apply and OK 2x

RequestUrl: https://company.dyndns.org/OWA/lang.owa
User host address: 10.100.*.*
ExceptionException type: Microsoft.Exchange.Data.Storage.StoragePermanentExceptionException message: There was a problem accessing Active Directory.Call stackMicrosoft.Exchange.Data.Storage.ExchangePrincipal.Save() Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)Inner ExceptionException type: Microsoft.Exchange.Data.Directory.ADOperationExceptionException message: Active Directory operation failed on servername.domain.local. This error is not retriable. Additional information: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 Call stackMicrosoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection connection, DirectoryRequest request, DirectoryException de, Int32& retries, Int32 maxRetries) Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId) Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties) Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()Inner ExceptionException type: System.DirectoryServices.Protocols.DirectoryOperationExceptionException message: The user has insufficient access rights.Call stackSystem.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut) System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout) Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation) Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)

Access your mailbox remotely

Check it here:

http://office.microsoft.com/en-us/outlook/HA100662331033.aspx

Outlook Web Access

Check this out:

http://www.microsoft.com/exchange/code/OWA/index.html

Multiple messages received by Exchange client

Link:

http://support.microsoft.com/kb/143375

Summary:

There are instances when an Exchange Mail client receives multiple copies of the same message that is sent from the Internet via the Internet Mail Connector (IMC) or by a Microsoft Mail 3.x client via the Microsoft Mail Connector.

More Information:

This behavior occurs if the Exchange recipient belongs to multiple Distribution Lists (DL). For instance, if user1 belongs to Distribution List 1 (DL1) and to Distribution List 2 (DL2) and an Internet or Microsoft Mail 3.x client sends to both DLs, the Exchange client receives two copies of the same message. If DL2 is a member of DL1, then the Exchange recipient receives three messages. 

This behavior is by design. It is an X.400 feature. Exchange Server tries to eliminate duplicates, but for mail coming from external sources, the information that is required to accomplish the task is not available.

Repair an .ost or .pst file in Outlook

Below is the link from Microsoft to repair an .ost or .pst file in Outlook:

http://office.microsoft.com/en-us/outlook/HA010563001033.aspx

If you are keeping Outlook data on your computer, you are using a Personal Folders file (.pst) or an Offline Folder file (.ost). To prevent data loss, you need to know how to repair these files.

If your .pst file becomes damaged, Outlook includes a tool that may be able to correct the problem without your switching to a backup copy. This tool, the Inbox Repair Tool, is installed on your hard disk when you install Outlook.

If your .ost file becomes damaged, Outlook includes a tool that may be able to correct the problem. This tool, the OST Integrity Tool, can scan and repair .ost files. If that doesn't completely solve the problem, you can disable the .ost file and create a new one.

Repairing a Personal Folders file (.pst)

You may need to use the Inbox Repair Tool if you open your Outlook .pst file and receive this message:

Unable to expand the folder. The set of folders could not be opened. Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool.

Note  The path to the file specified in the message may vary depending upon the operating system you are using on your computer.

To repair the .pst file

1. On the Start menu, click Run.
2. In the Open box, type

   drive:\Program Files\Common Files\System\Mapi\LocaleID\scanpst.exe

   where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.

3. Click OK.
4. In the Enter the name of the file you want to scan box, type the path and file name given in the error message above.

   Note  You may not be able to use the Browse button to locate this file because it is located in a hidden folder.

5. To change the options for logging errors during the scan, click Options. If you choose Replace log or Append to log, the log file is saved to the same directory as the .pst file.
6. Click Start.
7. When the file scan is completed, select the Make a backup of scanned file before repairing check box.
8. Click Repair.

If the file is successfully repaired, you will see a Repair complete message. If the Inbox Repair Tool was unable to repair the file, you will need to use a backup of your file.

To begin using your backup file as your new primary file

1. Start Outlook.
2. On the File menu, click Data File Management.
3. Select the .pst that is damaged, and then click Remove.
4. Click Add, select Personal Folders File (.pst), click OK, and then select the .pst file you want to use as the new primary file.
5. Click OK.

Important   You should not rely solely on the Inbox Repair Tool for disaster recovery. A system of regular backups of your .pst file is an important part of preventing data loss. You can back up the file in several ways, including copying it to another location, backing up all of the files on your computer, or by using the Personal Folders Backup utility, available on the Microsoft Office Online site.

Repairing an Offline Folder file (.ost)

You may want to scan and repair your .ost if you:

• Encounter a large numbers of conflict items.
• Cannot open particular Outlook items when offline.
• Receive unexpected synchronization error messages (as shown in the synchronization log in the Deleted Items folder).
• Receive the message:

  Unable to expand the folder. The set of folders could not be opened. Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.ost. Quit all mail-enabled applications, and then use the Inbox Repair Tool.

  Note  The file path specified in the message may vary depending upon the operating system you are using on your computer.

In addition, you might be able to open folders in the .ost but get synchronization error messages that do not go away. This happens when a single e-mail message is damaged and the synchronization process cannot correct it. You can use the OST Integrity Tool to fix damaged messages or to move them so you can synchronize successfully.

Important  You may need to run scanpst.exe (see the first procedure above) first if the OST Integrity Tool cannot open the .ost file.

To scan and repair the .ost file

Close Outlook.

On the Start menu, click Run.

In the Open box, type

drive:\Program Files\Common Files\System\Mapi\LocaleID\scanost.exe

where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.

1. Click OK.
   
2. Click either Scan all folders or Choose folder to scan. If you click Scan all folders, this may take several minutes.
   
3. Select the Repair errors check box.
   

Click Begin Scan.

Details of actions performed during the scan and repair are saved as a message in your Outlook Deleted Items folder with the subject "OST Integrity Check."

If the Offline Folder file cannot be repaired, you can disable it and create a new one.

To disable the .ost file and create a new one

1. On the Tools menu, click E-mail Accounts, click View or change existing e-mail accounts, and then click Next.
   
2. In the list, click Microsoft Exchange Server, and then click Change.
   
3. Click More Settings.
   
4. Click the Advanced tab, and then click Offline Folder File Settings.
   
5. Click Disable Offline Use.
   
6. In the File box, type the path to the file you want to use as the new .ost file. The default file name is outlook.ost. If this file name already exists, you are prompted for a new name.
   

MAPI32.DLL is corrupt or the wrong version

Error message when you try to start Outlook 2003: "MAPI32.DLL is corrupt or the wrong version"

Here is the link from Microsoft:

http://support.microsoft.com/kb/926196

Symptoms:

When you try to start Microsoft Office Outlook 2003, the program does not start. Additionally, you receive the following error message:

Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook.

Cause:

This issue may occur if you install and then uninstall Microsoft Office Outlook 2007 Beta 2 on a computer that has Outlook 2003 installed. When you uninstall Outlook 2007 Beta 2 version, the Outlook 2007 Beta 2 version of the MSMapi32.dll file is not removed from the following folder on your computer:

C:\Program Files\Common Files\System\Msmapi\LocaleID

Note Different Locale ID for different languages appears in LocaleID. For example, 1033 is for English - the United States. For more information about these techniques, visit the following MSDN Web site:

http://msdn2.microsoft.com/en-us/library/0h88fahh.aspx

Resolution:

To resolve this issue, follow these steps:

1. Start Windows Explorer.
2. Locate and then open the following folder on your computer:
   C:\Program Files\Common Files\System\Msmapi\1033
3. Right-click the MSMapi32.dll file, and then click Rename.
   
   Note The file (Msmapi32.dll) that you are renaming differs from the file (Mapi32.dll) that is mentioned in the error message.
4. Type Msmapi32.old, and then press ENTER to rename the file.
5. Start Outlook 2003.

Note When you start Outlook 2003, the program will repair itself.

Could Not Find An Editor For H (.) files' Error

I encountered this problem when creating a new signature in Outlook 2003 on Vista and then when I press the Advanced Edit button, the error message is "Could not find an editor for H (.) files"

I tried some suggestions from the forums then merged them together and finally solved the problem.

*Note: Make it sure that you are in ADMINISTRATOR  account before doing this step or if you are in local user  accounts, make that user as an administrator first. Then after doing the steps, make it as local user account again.

Here are the steps:

1. Control Panel> User Accounts

2. Click 'Turn User Account Control on or Off

3. 'Uncheck the box with a tick in it marked 'Use User Account Control to help protect your computer'

4. You computer will then need to restart.

5. From IE, choose Tools--Internet Options--and click on the Programs tab.
6. Change HTML editor to Wordpad/Notepad. Click apply and OK.
7. Now, change the HTML editor again--this time, back to Microsoft Word. Click apply and OK.

8. Open the advanced editor in Outlook 2003, add your signature with special fonts, images etc. Save and close the advanced editor program you used, clicking OK or Yes to all questions to get out of the Options Menu and back to your Outlook home page.

9. Test to make sure it works.

10. Then shut Outlook 2003 down and go back to Control Panel> User Accounts

11. Click 'Turn User Account Control on or Off' again

12. This time check the box next to 'Use User Account Control to help protect your computer'

13. Your computer will restart again.

14. Open Outlook and test again. It should work fine.